We’re dedicated to making your renting journey easier, safer and more enjoyable. We provide a range of services and support on-site, to look after you and your neighbourhood.
Whether you have something that needs fixing or a question about the paperwork, your Relationship Management Team is here for you six days a week.
Our opening hours:
You can contact us:
The Concierge Team is based in Raglan & Tantallon House, they provide a reassuring presence all day long and is a great source of help and information about the neighbourhood and our homes.
24/7 security around Elephant Central is provided by members of the Neighbourhood Team. To contact security call 07702 569 217.
Download our Get Living Resident App to manage your journey with us.
It’s super easy to use and it will be your tool to report maintenance requests, pay your bills, see updates about the neighbourhood and much more!
Letters and some small items are delivered to your numbered post box, in the building lobby. There’s one for each home. Larger items are left in the “BringMe” boxes in your building lobby.
Register yourself on the BringMe App for easy instructions on how to use these boxes.
Here are some manuals to get you settled into your new home and to refer back to should you run into to any difficulties: