Your safety is our priority, our teams are still available on the phone and email during our normal office hours (contact details and times can be found here) and we have moved to appointment-only for essential services. For the latest information on what we are doing to protect our residents and customers, please visit our FAQ page.
Canopy is a start-up company that is looking to help renters and landlords work more effectively together. Canopy has created RentPassport™ to simplify the application process and the management of ongoing tenancies by providing both residents and landlord with a secure and streamlined way of exchanging details.
Following resident feedback, we are rolling out Canopy’s RentPassport™ as our new referencing service to improve the referencing experience for our new applicants and residents. Canopy is also looking to support renters in improving their credit rating by recording rental payments as the equivalent financial commitment to a mortgage. Our aim is to have all our residents sign up to the app so that they can benefit from the Canopy RentPassport™ and take advantage of its future developments.
As we have now scrapped deposits for residents who pass referencing or have a guarantor, the insurance offer is not relevant for the majority of our residents. You can ignore the deposit insurance messages within the app.
Find out more here: https://www.canopy.rent/help/what-is-canopy-rentpassport
What does a Rent Passport involve?
The Rent Passport is your digital rental history. In other words, it is a standard set of information that Canopy checks and stores against your profile. It does a number of the ID, credit and fraud checks that we currently undertake, but via an app. It scores your profile, so that current and prospective landlords can see your ability to pay and your reliability as a renter. You are in control of how much data you share and who has access to it through the app’s settings.
How does RentPassport™ benefit residents?
Residents and prospective residents benefit as:
Is my data safe? Will the data be sold on?
Your data will not be used for anything other than the purposes stated in the app. Canopy and Get Living do not sell residents’ personal data.
Do I have to sign up to get my deposit returned?
If you are looking to reclaim your deposit from us, part of the process will be a credit check. If you are signed up to Canopy’s RentPassport™, it is a very simple process.
Why am I being asked about deposit insurance?
RentPassport™ offers a deposit insurance product. As we have now scrapped security deposits for residents who pass referencing or have a guarantor, the insurance offer is not relevant for the majority of our residents. You can ignore the deposit insurance messages within the app.