Get Living Terms & Conditions

Below you can find our terms & conditions for your viewing, please feel free to get in touch if you have any questions

This page sets out the terms and conditions of use (the “Terms of Service”) on which this website – www.getliving.com (the “Site”) is made available to you.

Please read this page carefully. By accessing the Site or any part of it you are agreeing to comply with the Terms of Service. You should keep a copy of this page for future reference. If you breach any of the Terms of Service, your permission to use the Site shall automatically terminate and you must immediately destroy any extracts of content which you have downloaded from the Site.

Please note that the Terms of Service do not apply to any of our other websites or any third party websites which are linked to by the Site.

If you provide us with any information about yourself, we will only use it in accordance with our privacy statement (details of which are available here)

This Site is owned and operated by Get Living London Limited, a company registered in England and Wales under registration number 07793925, with a registered address at Lansdowne House, 57 Berkeley Square, London, W1J 6ER.

If you have any questions, complaints or comments about the Site or these Terms of Service then please contact us on hello@getlivinglondon.com.

You confirm that:

All information and details you provide to us are true, accurate and up to date in all respects and at all times;

You will comply with the restrictions on your use of the Site as set out in these Terms of Service; and

In relation to any material, comments or ideas which you submit to us, that you have the right to do so and have obtained all necessary licences and/or approvals.

You agree that in using the Site you will not:

Use the Site in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;

Use the Site in any way that interrupts, damages, impairs or renders the Site less efficient;

Transfer files which contain viruses, trojans or other harmful programs; or

Use the Site for any purpose other than your personal use.

Rights granted and rights reserved

Your use of the Site and its contents grants no rights to you in relation to our intellectual property rights including, without limitation, copyright, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in the Site and its contents.

You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the Site pages, any content on the Site or the computer codes of elements comprising the Site other than for your own personal use.

Subject to the above, you may download insubstantial excerpts of the Site’s content to your hard disk for the purpose of viewing it, provided that no more than one copy of any information is made and that you keep intact all copyright and other proprietary notices.

Any use which is not permitted by these Terms of Service may only be undertaken with our prior express authorisation.

Your use of any information contained in emails or other communications which you receive from us will be subject to these Terms of Service.

If you submit any material, comments or ideas (“Feedback”) to us in relation to the Site or any document or other information which originates from us or relates to us, such Feedback will be treated as non-confidential and you grant us a right to use such Feedback at our own discretion in any media including, without limitation, to edit, copy, reproduce, disclose it to any other person, and/or post it on the Site. Further, we may use or exploit without any payment to you any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products or services which incorporate any part(s) of such Feedback.

You may establish links to the Site provided you do not remove or obscure the copyright notice or other notices on the Site; you give us notice of such link by emailing us at hello@getlivinglondon.com; and you immediately stop providing such links upon notification by us.

Links within the Site may lead to other third party websites. These are intended for your ease of reference, information and convenience only. We do not control or endorse such websites and are not responsible for their contents. If you have any questions in connection with such websites, you should contact their owners or operators. We assume no responsibility for and shall not be liable for any loss or damage which you may suffer by using such websites or the content which you access on them. You agree that you will not involve us in any dispute between you and any third party in respect of such websites.

This Site comprises marketing material produced by us in respect of properties built or in the process of being built by us and is intended to assist anyone who is interested in renting one or more properties located within East Village.

The Site does not constitute an offer to enter into any form of negotiation or agreement in respect of any of these properties or any part of East Village or Elephant Central, nor does it represent or guarantee that any individual property will remain available for rent for any period of time.

You are reminded that renting a property is a major financial commitment. You should therefore take all reasonable steps to ensure that any property you propose to rent is suitable for your requirements in all respects. The Site and its contents are presented in good faith and we have used reasonable endeavours to ensure that its contents are accurate and up to date. However, we cannot guarantee that the content or information we provide is accurate. In particular, please note that the particulars, description, references to condition, details of fixtures and fittings, necessary permissions for use and occupation and other details of each property listed on the Site are for guidance purposes only.

This means that you should not rely on this Site or its contents if you wish to rent any of our properties. You must conduct your own enquiries about any property you want to rent and verify the accuracy of any information we have provided in relation to any such property (including but not limited to site visits, and obtaining independent legal and financial advice).

We do not accept any liability for damage to your computer system or loss of data that results from your use of the Site and we cannot guarantee that any files that you download are free from viruses, contamination or destructive features. Whilst we use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not warrant that the information on the Site itself will be free from errors or omissions. All content and services on the Site are provided on an ‘as is’ and ‘as available’ basis. We do not make any representation or give any warranty (whether express or implied) in respect of the Site or its content. Nothing in these Terms of Service shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence by us, our employees or agents.

We are constantly looking for ways to improve the Site and its contents. We reserve the right, at our discretion, to make changes to or withdraw any part of the Site or the Terms of Service for any reason. If we change the Terms of Service, we will publish details of the new Terms of Service on the Site. You are therefore advised to review the Terms of Service regularly to ensure that you are aware of any changes we make. All such changes will take effect from the time they are posted on the Site. By continuing to use the Site, you will be deemed to have accepted all such changes.

If you wish to take court proceedings against us in respect of our Terms of Service you must do so within England and any such court proceedings will be subject to the exclusive jurisdiction of the English courts. English law will apply.

You agree to compensate us for any claim or legal proceedings brought against us by any other person as a result of your breach of the Terms of Service.

If we take legal action against you for any breach of the Terms of Service and a court makes an award in our favour, you will be responsible for all costs allowable by the courts. If you breach the Terms of Service and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms of Service.

If any part of the Terms of Service is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.

We’ve teamed up with Uber to offer 12 months worth of Uber Eats or Uber rides on a monthly stipend.

Value of vouchers:

East Village

  • One Beds – £50
  • Two Beds – £100
  • Three Beds or more – £150

Elephant Central

  • One Beds – £50
  • Two Beds – £75
  • Three Beds or more – N/A

New Maker Yards

  • One Beds – £40
  • Two Beds – £50
  • Three Beds or more – £60

Are you eligible?

  • The offer applies to reserved homes by 31st March 2021 with a minimum 12-month tenancy contract for Elephant Central, New Maker Yards and East Village.
  • The offer applies to new tenancies only. It excludes change of sharers and existing residents.
  • In order to qualify for this offer, an Assured Shorthold Tenancy agreement (AST) must be entered into.
  • The offer applies to residents that meet Get Living’s reference criteria
  • This offer is limited to specific properties
  • The offer is given on a per household basis, not individuals i.e. one incentive per household irrespective of the number of residents.
  • The offer is not negotiable or transferable
  • Eligible resident must be making full rental payments up front or paying via Direct Debit.
  • This offer will be forfeited in the event of rental arears.
  • Get Living does not accept any responsibility if you are not able to take up the offer. There is no cash alternative.
  • This offer may not be used in conjunction with any other promotional offer from Get Living unless otherwise stated
  • You may be required to partake in some publicity for Get Living as required. By accepting this incentive, you consent to being contacted to take part in this activity
  • For help, enquiries or for further information related to this offer please contact the relationship management team at: hello@getliving.com

The Legal Stuff!

  • Get Living is not acting as agent for Uber or any of its drivers, delivery staff or participating restaurants
  • Get Living reserves the right to vary, amend or withdraw this offer at any time including to comply with any Covid 19 Regulations or guidance
  • Get Living will not be liable for any claim for injury or loss as a result of the actions of Uber, its drivers, delivery staff or participating restaurants.
  • Get Living does not in any way vouch for the behaviour or competence of any Uber driver nor the roadworthiness of any vehicle
  • It is the obligation of the user to ensure that they are satisfied with the food hygiene standards of any participating restaurant via https://ratings.food.gov.uk/
  • In the event of Uber losing its licence to operate there is no obligation upon Get Living to offer a refund or alternative incentive
  • Monthly unused Uber /Uber Eats credit will not be rolled over
  • The conditions of carriage with Uber are that a resident must be travelling in the Uber vehicle.
  • Should your household terminate the tenancy prior to the end of the qualifying period, you are no longer entitled to this promotional offer.
  • Uber Vouchers (a) may only be redeemed for specific types of rides/orders requested via Uber’s applicable mobile application: (b) is subject to a specific, defined expiration date; (c) is subject to specific, defined geographic restrictions; (d) is subject to a specific, defined maximum Redemption Value; (e) cannot be redeemed for goods or services outside of the Uber App or Uber Eats App, as applicable; (f) once redeemed value is not transferable to other Uber accounts, users or products; (g) has no cash value and may not ben redeemed for cash, except as required by law.
  • The user agrees to comply with Uber community rules as advised and updated
  • Uber Vouchers may be used for personal purposes by the recipient of any such Uber Voucher only, and may not be resold or used in connection with any marketing, advertising, promotional or other commercial activities

  • Available on selected homes only
  • The offer applies to the first full month’s rental payment of the contract
  • Any offers apply to new tenancies only. Offer not eligible to company lets, change of sharers and existing residents.
  • In order to qualify an Assured Shorthold Tenancy agreement (AST) must be entered into
  • Any offers apply to residents that meet Get Living’s reference criteria
  • Any offers are limited to specific properties
  • Any offers are given on a per household basis not individuals
  • Offers do not apply to all homes in all neighbourhoods – specific neighbourhood offer details can be found below.
  • Offers are not negotiable or transferable
  • To be eligible residents must be making full rental payments up front or paying via Direct Debit
  • Offers will be forfeited in the event of rental arears.
  • Get Living does not accept any responsibility if you are not able to take up any offer. There is no cash alternative
  • Offers may not be used in conjunction with any other promotional offer from Get Living unless otherwise stated
  • Get Living reserves the right to vary, amend or withdraw any offer at any time
  • You may be required to partake in some publicity for Get Living as required. By accepting an offer you consent to being contacted to take part in this activity
  • For help, enquiries or for further information related to this offer please contact the relationship management team at:

  1. This offer is to redeem £300 worth of either:
    • Amazon.co.uk gift vouchers
    • Uber Eats credits
  2. This offer is only applicable to current Get Living residents. Referee’s can take advantage of any active ‘new resident’ offers.
  3. To be applicable for this offer:
    • Residents must email their relationship manager with the full name of the person they are referring to Get Living prior to reservation.
    • The referee must inform Get Living of the referral no later than at the point of reservation. Referral claims after this point will be deemed invalid.
    • The referee must move in on or before 30 Apr 2021 and take a minimum 1 year ASTs.
  4. Get Living have the right to revoke this offer if an unsatisfactory referral has been made.
  5. This offer cannot be claimed multiple times, only one per current resident will be distributed.
  6. if multiple residents refer the same individual, the offer will be distributed on a first come first serve basis.
  7. This offer will only be obtained after the referee has moved into the home.
  8. This offer is not to be combined with other vouchers and is not valid with other promos or offers.
  9. This offer is not redeemable for cash.

For Get Living’s social media competitions please read the following terms and conditions carefully. These terms and conditions govern the ‘Promotion’ run by the ‘Promoter’, Get Living, or any of its associated or group companies.

  • The Promotion is open to those that currently live in the UK only, aged 18 and over, except employees of the Promoter, their families, agents or anyone professionally connected with the Promotion.
  • There is no entry fee, and no purchase is necessary to enter the Promotion.
  • The Promotion period and entry requirements will be stated on the competition post. Any entries that do not meet the requirements and/or are submitted outside of the Promotion period will not be counted.
  • The prize winners will be selected by representatives of the Promoter. The selection process and judging criteria will be subject to the Promoter’s and the judges’ sole discretion.
  • Winning entrants only will be contacted via social media after the promotion has ended, to be informed that they have won. The entrant must respond within one week to be confirmed as the winner of the Promotion.
  • The prize is not transferable or exchangeable. There is no cash alternative.
  • In taking part in the competition and tagging Get Living’s accounts and/or using the promotional hashtag, entrants agree to have their content re-shared on the Promoter’s social channels and for Get Living to take and use the Content freely for commercial or non-commercial purposes, in any media format. Typical media formats include: (i) in Get Living printed publications, presentations, promotional materials, internal and external communications, (ii) in the advertising of Get Living’s goods or services, or (iii) on Get Living’s website.
  • The participant understands and accepts that other media formats other than those listed may be used, and agrees that Get Living may use the Content in its original format or edited or altered in any way which Get Living deems appropriate. The participant consents to Get Living storing copies of the Content on its database.
  • In addition, the winner must:
    • Agree and accept that the Promoter will not be liable for any damage, injury, or loss which is suffered by the winner as a result of their participation in the Promotion (to the fullest extent permitted by law).
    • Consent to participating in any promotional or advertising activities e.g promotional photos or videos
  • No information regarding entries or judging will be disclosed to any third party not involved in the conduct of the Promotion.
  • The Promoter reserves the right to substitute any of the prize products to a suitable alternative of equivalent financial value, subject to availability.
  • By entering, participants will be deemed to have accepted and be bound by the Terms and Conditions. All entry instructions form part of these Terms and Conditions.
  • No entries from agents, third parties, organised groups or applications automatically generated by computers will be accepted. No incomplete or corrupted entries will be accepted. Any entries not in accordance with the entry instructions will be rejected.
  • The Promoter reserves the right to amend, alter or terminate this promotion at any time due to circumstances beyond its control.
  • The Promoter’s decision is final and binding in all matters relating to the Promotion.
  • No social media website (such as Instagram or any other such website) are sponsors of the Promotion and have no responsibility or liability regarding the conduct or administration of the Promotion. The promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram
  • The Promoter of the Promotion is Get Living (the “Promoter”), having its head office at 5 Celebration Avenue, E20 1DB